Get travel and medical insurance
- Normal precautions
- High degree of caution
- Avoid non-essential travel
- Do not travel
- Safety and Security
- Local Laws and Customs
- Additional Information
- Embassy Contact
General COVID-19 Travel Advisory in Operation:
Avoid non-essential travel until further notice:
The Department of Foreign Affairs and Trade advises against all non-essential travel overseas until further notice. This includes Great Britain but does not apply to Northern Ireland. It also includes all travel by cruise ship.
If you are currently travelling outside of Ireland:
Flight restrictions and route cancellations are happening on a daily basis worldwide and there is no guarantee that air routes will continue to operate. For this reason, where commercial flights are still an option, we recommend that people who wish to do so make arrangements to return to Ireland as soon as possible.
We are working with airlines to show maximum flexibility to those passengers who need to change their existing flight arrangements. Where commercial flights are no longer available, we are working side-by-side with our international partners to identify alternative options where possible.
It may not be feasible or possible for everyone who wants to travel back to Ireland to do so in the short term. We ask Irish citizens remaining abroad to make decisions that safeguard their health and well-being and that they follow local public health and safety requirements. We ask that they remain in close contact with family, friends and their local Irish Embassy or Consulate.
We know that this is a stressful situation for citizens and our embassy network is working around the clock to provide people with all the information and assistance that we can, bearing in mind the situation is unfolding across multiple countries and is not one under our control.
What to do on entering Ireland from abroad:
The Irish Health Authorities require anyone coming into Ireland, apart from Northern Ireland, to restrict their movements on arrival for 14 days. Check the Irish Health Service COVID-19 Advice Page for full information on these requirements. This includes Irish residents. Exemptions are in place for providers of essential supply chain services such as hauliers, pilots and maritime staff.
Where to go for more information:
We continue to make updates to our online travel advice for over 200 countries and recommend that you download our TravelWise App and follow us on Twitter. If abroad you should register with your local Irish Embassy or Consulate and regularly check their website and especially their Twitter accounts for details of any local public health measures and travel restrictions.
Avoid non-essential travel.
Latest Travel Alert
Novel Coronavirus (COVID-19)
Cases of Novel Coronavirus (COVID-19) have been confirmed throughout Portugal in its Northern (in particular Porto), Central (Lisbon, Coimbra) and Algarve regions.
On 12 March, the Portuguese Government announced the introduction of several major preventive measures on public health grounds. These include:
- Closure of all schools, universities and childcare facilities from Monday 16 March until at least Thursday 9 April,
- Restrictions on access to restaurants and shopping centres
- Closure of museums and public libraries
- Closure of nightclubs and
- Bans on disembarkation of passengers from cruise ships (except for Portuguese citizens)
In addition, all commercial passenger flights between Portugal and Italy have ceased until at least Tuesday 24 March.
If you are an Irish citizen in Portugal, you should monitor developments regularly and follow advice which is available via the Portuguese public health authorities’ Coronavirus website - Servico Nacional de Saude (SNS) (click on globe icon in top right hand corner of the screen to access English-language version).
A 24-hour telephone helpline is also being operated by the Portuguese public health authorities and can be reached from inside Portugal by dialling 808 24 24 24. For guidance in English, users should dial ‘9’ following connection to the helpline.
Be alert to common signs of infection: respiratory problems, fever, cough, shortness of breath and breathing difficulties. Seek medical advice if you experience these symptoms.
HSE medical advice to protect yourself from getting COVID-19 (Coronavirus) is below.
• wash your hands properly and regularly with soap and water or an alcohol-based hand rub
• cover your mouth and nose with a tissue or your sleeve when you cough and sneeze
• put used tissues into a bin and wash your hands
• touch your eyes, nose or mouth if your hands are not clean
Additional information on the Coronavirus can be found via the following links:
Portuguese Health Service Coronavirus Website - Servico Nacional de Saude (SNS)
A 24-hour telephone helpline is in operation by the Portuguese public health authorities and can be reached by dialling 800 24 24 24. The helpline has the option for guidance in English (users should dial ‘9’ following connection to the helpline).
Flights to/from Italy suspended for 14 Days:
Yesterday, the Portuguese government announced that "all flights of all airlines, commercial or private, to or from the regions of Italy affected by the epidemic, to or from Portuguese airports or aerodromes are suspended for 14 days until 24 March. The decree in question does not apply to State aircraft, exclusive transport of cargo and mail or flights of a humanitarian or medical emergency nature, as well as technical stopovers for non-commercial purposes.
Wildfires are a feature of summer in Portugal, most fires are quickly brought under control but some can escalate into major events, particular when the weather is very hot and windy. Take particular care to avoid starting a fire, and exercise normal precautions, keeping away from fires.
The best place to get the most current information on fires is via this link to the Portuguese Civil Protection service http://www.prociv.pt/en-us/Pages/default.aspx. Under "active events", fires appear as a flame icon. Red icons indicate ongoing fires not under control, orange relates to fires burning but under control and green to resolved events.
The best help is often close at hand so if you have problems, try talking to your local contacts, tour operator representative or hotel management.
You can contact the emergency services in Portugal by dialling 112.
Our tips for safe travels:
- Purchase comprehensive travel insurance which covers all your intended activities.
- Get a European Health Insurance Card
- Add an alert for your destination within the Travelwise App.
- Register your details with us so that we can contact you quickly if there’s an unforeseen crisis like a natural disaster or a family emergency.
- Follow us on twitter @dfatravelwise for the latest travel updates.
- Read our ‘Know Before You Go’ guide.
Safety and Security
Safety and Security
Safety and security
Along with other European countries, there is potential for Portugal to experience international terrorist attacks, which could be against civilian targets, including places frequented by tourists and expatriates.
- Crimes such as pickpocketing, handbag snatching and theft from cars are increasing in main tourist areas including Lisbon and the Algarve.
- Pay close attention to your personal belongings at tourist attractions, on public transport (especially on the popular E15 and E28 trams in Lisbon) and at busy rail and underground stations, museums, restaurants and hotel foyers. There have also been reports of thefts from safe boxes in apartments and hotels.
- Don't carry your credit card, travel tickets and money together - leave spare cash and valuables in a safe place
- Don't carry your passport unless absolutely necessary and leave a copy of your passport (and travel and insurance documents) with family or friends at home
- Leave your car doors locked and the windows rolled up, both when you park and when driving through urban centres at night
- On hikes in remote areas, including pilgrimage walks, we advise that women should not travel alone. Attacks, although rare, are not unknown.
- In general Portugal is a safe country, however, be careful of your personal safety as there have been reports of incidents in nightclubs.
Reporting a crime
If you’re a victim of a crime while in Portugal, report it to the local police immediately. And you can contact us at the Irish Embassy if you need help.
The Portuguese Association for Victim Support (APAV) is a non-profit organisation with qualified personnel that informs, protects and supports victims of crime with a personalised and confidential service (also available in English). APAV Helpline: 7007202277.
If you’re planning to drive in Portugal, be aware that driving regulations and customs are different from those in Ireland. Traffic is faster and the accident rate is much higher. Cars drive on the right side of the road so traffic will be coming from the opposite direction to traffic in Ireland.
If you want to drive:
- Be aware of Portugal’s traffic laws, such as speed limits. Fines have recently be increased considerably for several offences
- Never allow children under 12 to travel in the front passenger seat
- Carry a high-visibility vest and a hazard warning triangle in your vehicle
- Portugal operates a toll system on its motorways and you risk heavy fines if you don’t or can’t pay toll fees. Don’t use the green lanes at the tolls – they’re reserved for motorists who subscribe to the automatic pay system (Via Verde)
Whether you’re a driver or a pedestrian, be careful at crossings on busy roads, as designated crossing places are often poorly marked. Pay particular attention late at night or in busy commercial and entertainment districts in cities such as Lisbon and Porto.
Hiring a vehicle
If you’re hiring a vehicle, we advise you not to hand over your passport as a form of security. If you’re allowing your passport to be photocopied, keep it in your sight at all times.
Check that you have adequate insurance and read the small print of the vehicle hire contract (particularly any waiver that will come into effect if the vehicle is damaged).
Local Laws and Customs
Local Laws and Customs
Local laws and customs
Remember, the local laws apply to you as a visitor and it is your responsibility to follow them. Be sensitive to local customs, traditions and practices as your behaviour may be seen as improper, hostile or even illegal.
If you’re caught consuming or carrying drugs for personal use, you may be fined or have your personal belongings seized by the police. Selling or trafficking of drugs is a criminal offence and subject to severe penalties, such as imprisonment.
Under Portuguese law, you must carry identification at all times. We advise you to carry photocopies of the relevant pages of your passport, and keep the original in a safe place.
We can’t pay for emergency medical repatriation, repatriation of remains, or for expenses as a result of a personal emergency while you are abroad. If you buy an appropriate travel insurance policy, these costs will be covered, provided you haven’t broken the terms and conditions.
Buying comprehensive travel insurance can save you and your family a lot of money if something goes wrong. It will also ensure that you get the medical attention you need, when you need it. Hospital bills can quickly run into thousands of euro, and a medical evacuation back to Ireland can cost thousands more.
Not all policies are the same, and the cheapest one might be cheap for a reason. Make sure your policy covers all the activities you plan to do on your trip. Insurance Ireland recommend that you purchase a policy that provides a minimum medical cover of €1 million.
Your policy should cover:
- All medical care abroad, including evacuation by air ambulance, or other emergency procedures, and any other costs associated with an unexpected longer stay.
- Your entire trip, from departure to return. Consider an annual multi-trip policy if you’re making more than one trip in the year.
- 24-hour emergency service and assistance.
- Personal liability cover (in case you’re sued for causing injury or damaging property).
- Lost and stolen possessions.
- Cancellation and curtailment.
- Any extra activities you intend to do that are excluded from standard policies (e.g. water sport activities such as jet skiing or other extreme sports).
Exclusions: You should know most insurance policies will not cover drink or drug-related incidents.
European Health Insurance Card
As an Irish resident you are entitled to get healthcare through the public system in countries of the European Union (EU), European Economic Area (EEA) or Switzerland if you become ill or injured while on a temporary stay there. Ensure that you get or renew your EHIC (the new name for the E111) before you go, and remember, you need one for every person travelling in your group.
The EHIC is not a substitute for proper travel insurance provided by a reputable insurer. It doesn’t cover medical repatriation, ongoing medical treatment or treatment of a non-urgent nature. Also, some private hospitals may not accept the EHIC, so you should check with the hospital administrator beforehand.
The World Health Organisation has noted that the Portuguese island of Madeira is at high likelihood of being at risk for the Zika virus. People considering travelling to Madeira, should be seek medical advice before travelling. Mainland Portugal has a low likelihood of being at risk for the Zika virus.
Entry requirements (visa/passport)
You need a valid passport to visit Portugal. You can enter Portugal up to the date of expiry.
A significant number of citizens have had their passport seized on arrival in Portugal this year due to the fact that they were travelling on a passport that had been reported lost or stolen sometime in the past. Please make sure that the passport you are travelling on has never been reported lost or stolen, as this will produce an alert on the Schengen Information System and your passport will be apprehended by the Portuguese Immigration Authorities on arrival.
Minors travelling from Ireland
In Portugal, unaccompanied minors (travelling alone or with an adult who is not their legal guardian) are sometimes requested for letters of permission when they arrive at immigration in Portugal. The Embassy cannot advise you on this. You should contact the Embassy of Portugal in Dublin before you travel. They can advise on what documents you may need.
If you intend to buy property in Portugal, we strongly advise you to consult an independent legal advisor from the beginning of the process.
Please note that if you require assistance in the case of emergency while the Embassy is closed, contact the main Embassy number, 00 351 213308200, and leave a message on the Duty Officer voice mailbox. This mailbox will be monitored regularly.
Alternatively, you can call the Duty Officer at the Department of Foreign Affairs at 00353 1 408 2000.
Embassy of Ireland
Avenida da Liberdade 200, 4th Floor
Monday to Friday 09:30-12:30
Get travel and medical insurance
Before travelling, the Department strongly recommends that you obtain comprehensive travel insurance which will cover all overseas medical costs, including medical repatriation/evacuation, repatriation of remains and legal costs. You should check any exclusions and, in particular, that your policy covers you for the activities you want to undertake.