Get travel and medical insurance
- Normal precautions
- High degree of caution
- Avoid non-essential travel
- Do not travel
- Safety and Security
- Local Laws and Customs
- Climate and Skiing
- Embassy Contact
General COVID-19 Travel Advisory in Operation:
Avoid non-essential travel until further notice:
The Department of Foreign Affairs and Trade advises against all non-essential travel overseas until further notice. This includes Great Britain but does not apply to Northern Ireland. It also includes all travel by cruise ship.
If you are currently travelling outside of Ireland:
Flight restrictions and route cancellations are happening on a daily basis worldwide and there is no guarantee that air routes will continue to operate. For this reason, where commercial flights are still an option, we recommend that people who wish to do so make arrangements to return to Ireland as soon as possible.
We are working with airlines to show maximum flexibility to those passengers who need to change their existing flight arrangements. Where commercial flights are no longer available, we are working side-by-side with our international partners to identify alternative options where possible.
It may not be feasible or possible for everyone who wants to travel back to Ireland to do so in the short term. We ask Irish citizens remaining abroad to make decisions that safeguard their health and well-being and that they follow local public health and safety requirements. We ask that they remain in close contact with family, friends and their local Irish Embassy or Consulate.
We know that this is a stressful situation for citizens and our embassy network is working around the clock to provide people with all the information and assistance that we can, bearing in mind the situation is unfolding across multiple countries and is not one under our control.
What to do on entering Ireland from abroad:
The Irish Health Authorities require anyone coming into Ireland, apart from Northern Ireland, to restrict their movements on arrival for 14 days. Check the Irish Health Service COVID-19 Advice Page for full information on these requirements. This includes Irish residents. Exemptions are in place for providers of essential supply chain services such as hauliers, pilots and maritime staff.
Where to go for more information:
We continue to make updates to our online travel advice for over 200 countries and recommend that you download our TravelWise App and follow us on Twitter. If abroad you should register with your local Irish Embassy or Consulate and regularly check their website and especially their Twitter accounts for details of any local public health measures and travel restrictions.
Avoid non-essential travel.
Latest Travel Alert
To curb the spread of the corona virus the Austrian Federal Ministry of Social Affairs, Health, Care and Consumer Protection has introduced stricter measures which came into effect on 16 March. A ‘soft curfew’ is now in place, initially for one week but a further extension depending of the evolving situation is expected. Please see an overview of measures below.
- Universities, schools, sports grounds, parks and playgrounds are now closed.
- At present, people are allowed to leave the house for urgent provisions, medical appointments, walks and getting to and from work where working remotely is not possible. However, it is prohibited to gather in groups of more than 5 people. Police authorities will strictly enforce this government order,
- Restaurants, bars and cafes and all shops bar grocery shops, chemists, banks and the post office will close from Tuesday, 17 March.
- Quarantine measures have been widened - In Tyrol, all 279 Tyrolean communities (incl. the Paznautal (“Paznaun Valley”), St. Anton, Ischgl and Galtür) are quarantined. In Vorarlberg the entire Arlberg region with Lech, Warth, Schröcken, the Stuben district of the municipality of Klösterle and in Carinthia the municipality of Heiligenblut is affected. In the state of Salzburg, two valleys and the community of Flachau are quarantined. Affected are the Gastein Valley with the municipalities of Bad Gastein, Bad Hofgastein and Dorfgastein as well as the Grossarl Valley with the municipalities of Großarl and Hüttschlag. No one is allowed to enter or leave the parishes. Exceptions are made for covering basic needs and services or to get to and from work.
- The ski season has officially ended ahead of time and with effect of Sunday, March 15th. In Tyrol, Salzburg, Vorarlberg and Carinthia, all accommodation facilities have been closed as of Monday, March 16. In Carinthia, there are some exceptions in the cities of Klagenfurt, Villach, Wolfsberg, Feldkirchen, Völkermarkt and St. Veit.
- Events are completely prohibited.
- Operations at Vienna airport have been scaled back to a minimum, mainly to cater for return and freight flights (emergency operation) as of March 18, 2020. Scheduled flights will be largely halted due to flight cancellations.
- Austrian Airlines will temporarily suspend regular flight operations March 19, 2020 (provisionally until March 28, 2020). The aircrafts of Laudamotion will remain on the ground from March 17, 2020 until April 8, 2020.
- The EU is to close its external borders for 30 days. This also affects countries without direct EU external borders such as Austria, where flights from third countries arrive. The entry ban applies to all "unnecessary travel".
- Irish citizens who wish to return from Austria are advised to do so as soon as possible as fewer options may be available due to this expected reduction in scheduled flights. If you are concerned that your flights might be cancelled, please contact your airline.
- Entry stop to Austria for persons from Italy, Switzerland and the Principality of Liechtenstein (exception: with medical certificate). Passenger traffic by train and airplane is suspended. A transit through Austria coming from Italy is only permitted if there is no stopover in Austria.
- From March 16, 2020 flight and train connections from Spain and France to Austria will also be discontinued.
- The borders with Germany, Hungary, the Czech Republic and Slovakia are closed.
- The Vienna City Airport Train to and from the airport will cease operation on March 19, 2020. The Vienna airport buses have adjusted their timetables.
- Public transport in Vienna is NOT restricted.
- From March 23, 2020, the ÖBB (Austrian Federal Railways) will reduce passenger traffic. All passengers are asked to inform themselves again about the current connections in their region immediately before departure. At present, Austrian Railways are converting to "Sunday operation" in passenger transport.
- There will be health spot checks and temperature measurements for people entering and passing through Austria as well as a collecting data on peoples’ travel movements.
- Freight carriers have to be prepared for delays at the borders. They are also currently required to carry a form with them confirming that they are carrying out a shipment that cannot be delayed. Temperature measurements are carried out on the border from Italy to Austria.
These new regulations can be accessed on the Federal Ministry’s website at https://www.sozialministerium.at/Informationen-zum-Coronavirus/Coronavirus---Rechtliches.html (German only).
The Austrian Ministry of Health monitors the current developments very closely and measures are currently being implemented by the responsible health authorities. You can follow updates by the Austrian ministries here:
Link to: Ministry of Heath / public health authorities
The Federal Ministry of Interior has created their own web link providing updated news about the crisis. The Ministry has established a crisis Task Force (available 24/7). Furthermore different documents and handouts regarding preventive hygiene and protective measures can be found. Information is mainly in German.
The Austrian Federal Ministry of Social Affairs, Health, Care and Consumer Protection provides detailed information, recommendations and download material about COVID-19 in German and a FAQ section also available in English.
A Special Health Task Force has been established.
The Health Hotline 1450 has been created for people with symptoms or people suspecting to have been infected.
The Austrian Agency for Health and Food Safety (AGES) has established a 24/7 Corona-Information-Hotline 0800 555 621.
The Federal Ministry of Foreign Affairs regularly updates travel warnings also related to COVID-19. Information is provided in German.
The Federal Ministry of Education, Science and Research has set up a special crisis management system in order to provide all stakeholders with comprehensive and regularly updated information within its remit on the latest developments in the COVID-19 outbreak. Information and recommendations for schools, students, staff and researchers are available in German and English.
If you are in Austria, you should monitor developments regularly and follow the advice of local authorities. Be alert to common signs of infection: respiratory problems, fever, cough, shortness of breath and breathing difficulties. Seek medical advice if you experience these symptoms. The Health Hotline 1450 has been created for people with symptoms or people suspecting to have been infected.
HSE medical advice to protect yourself from getting COVID-19 is below.
• wash your hands properly and regularly with soap and water or an alcohol-based hand rub
• cover your mouth and nose with a tissue or your sleeve when you cough and sneeze
• put used tissues into a bin and wash your hands
• touch your eyes, nose or mouth if your hands are not clean
Additional information on COVID-19 can be found via the following links:
While there are currently no reports of major delays on public transport, travellers are advised to check with Austrian Federal Railways for information regarding any disruptions to service.
Travellers must carry their passport when crossing all borders and are advised to carry photo identification at all times when travelling within Austria. The Embassy recommends carrying a copy of your passport.
Although Vienna is extremely secure and the risk of anything happening is still low we would like to advise Irish Citizens travelling to the Christmas Markets to be extra careful due to the large crowds gathering at them.
The best help is often close at hand so if you have problems, try talking to your local contacts, tour operator representative or hotel management.
You can contact the emergency services in Austria by dialling 112. Specific emergency numbers are:
- Police: 133
- Fire brigade: 122
- Ambulance: 144
Our tips for Safe Travels:
- Purchase comprehensive travel insurance which covers all your intended activities.
- Get a European Health Insurance Card
- Add an alert for your destination within the Travelwise App.
- Register your details with us so that we can contact you quickly if there’s an unforeseen crisis like a natural disaster or a family emergency.
- Follow us on twitter @dfatravelwise for the latest travel updates.
- Read our ‘Know Before You Go’ guide.
Safety and Security
Safety and Security
Safety and security
Crime remains relatively low in Austria but you should take sensible precautions.
- Don’t carry your credit card, travel tickets and money together - leave spare cash and valuables in a safe place.
- Don’t carry your passport unless absolutely necessary and leave a copy of your passport (and travel and insurance documents) with family or friends at home.
Be particularly aware of petty theft at Vienna´s largest train stations, Westbahnhof, and Hauptbahnhof. There have also been several recent reports of thefts on the trains between Vienna and Prague/Budapest.
Reporting a crime
If you’re a victim of a crime while in Austria, report it to the local police immediately. And you can contact us at the Irish Embassy if you need help.
If your passport is lost or stolen, you should contact the Embassy as soon as possible and report the loss or theft to the nearest police station or Magistrat. You will need to submit a copy of your police statement when you’re applying for a new passport or if you’re making a claim on your insurance.
In some cases, you may be able to use this statement instead of a passport, but you should check with the airline before going to the airport. If your airline won’t accept the statement, the Embassy may issue you with an Emergency Travel Certificate, valid for one journey from Austria to Ireland, or a Temporary Passport, valid for a restricted period of time.
Walking and Cycling
Please observe traffic lights when walking in Austrian towns and cities, particularly Vienna. On the spot fines are administered for crossing the road at a red light.
It is important to observe the rules of the road when cycling. On the spot fines are administered for cycling in pedestrian areas. It addition, cyclists in Vienna are subject to random breath testing. Failing a test may result in a fine, imprisonment, or both.
The rules of the road are more complex in Austria than those in Ireland, especially for caravan and motor home owners so if you’re planning on driving, remember:
- Bring your full Irish driving license and make sure you have adequate and appropriate insurance.
- Using your headlights is mandatory in poor visibility and recommended at all other times.
- Carry a high-visibility vest and a hazard warning triangle in the car.
- Motorists in Austria must form an emergency corridor as soon as traffic ceases to progress and congestion is imminent on motorways or dual carriageways and highways, regardless of whether emergency vehicles are already in the vicinity or not.
- Road conditions are generally good although roads in alpine areas can become hazardous during winter and some mountain roads may be closed for extended period.
Using the motorway
If you’re planning to use motorways and ‘S’ roads in Austria, you risk heavy, on-the-spot fines if you don’t display a Motorway Vignette on your vehicle. You can buy these Motorway Vignettes at all major border crossings into Austria and at larger petrol stations.
The legal drink driving limit in Austria is 50 milligrams of alcohol per 100 millilitres of blood. The limit is 10 milligrams of alcohol per 100 millilitres of blood for coach/HGV drivers and those who have had a licence for less than two years. Penalties for driving under the influence of alcohol are severe.
Hiring a vehicle
If you’re hiring a vehicle, we advise you not to hand over your passport as a form of security. If you’re allowing your passport to be photocopied, keep it in your sight at all times.
Check that you have adequate insurance and read the small print of the vehicle hire contract (particularly any waiver that will come into effect if the vehicle is damaged).
Local Laws and Customs
Local Laws and Customs
Local laws and customs
Remember, the local laws apply to you as a visitor and it is your responsibility to follow them. Be sensitive to local customs, traditions and practices as your behaviour may be seen as improper, hostile or even illegal
Illegal drug use (no matter what the drug) carries stiff penalties, including fines and long prison terms.
Under Austrian law, you must carry identification, such as a passport, at all times, or be able to produce identification within a short timeframe. We advise you to carry photocopies of the relevant pages of your passport, and keep the original in a safe place.
If you’re staying in private accommodation in Austria for more than three days, you must register your place of residence with the local authorities.
Climate and Skiing
Climate and Skiing
Climate and Skiing
If you’re travelling to Austria, make sure you know what to expect – then plan and pack so that you’re prepared. Get local advice on how to manage in the case of a serious incident or dangerous conditions and co-operate with local authorities.
Austria’s climate is moderate and generally pleasant, with warm summers and cold winters (temperatures largely depend on altitudes). From June to September, you can expect sunshine and low rainfall and from November to March the weather is much colder and usually ideal for winter sports.
If you are planning a skiing holiday contact the Austrian Tourist Agency which covers Ireland (1890 930 118 or email@example.com) for advice on weather and safety conditions before you travel. Off-piste skiing is highly dangerous. You should follow all safety instructions carefully, given the danger of avalanches in some areas, in particular in times of heavy snow.
Always check with the local tourist offices on current snow and weather conditions on arrival. Avalanche beepers (receivers) are the most common rescue devices and when properly used provide the fastest way of locating an avalanche victim. You can get avalanche information by telephoning +43 512 581839 or by visiting the following the websites of the Tirol Avalanche Warning Service or the European Avalanche Warning Service. Take extra care during the spring season, as this is when avalanches most commonly occur.
Please register with the Embassy if embarking on a ski holiday.
If you’re planning to travel in forested areas, you risk being exposed to tick-borne encephalitis. Ticks are very common in country areas and are active from spring to autumn. Vaccinations can be organised with your local medical practitioner.
We can’t pay for emergency medical repatriation, repatriation of remains, or for expenses as a result of a personal emergency while you are abroad. If you buy an appropriate travel insurance policy, these costs will be covered, provided you haven’t broken the terms and conditions.
Buying comprehensive travel insurance can save you and your family a lot of money if something goes wrong. It will also ensure that you get the medical attention you need, when you need it. Hospital bills can quickly run into thousands of euro, and a medical evacuation back to Ireland can cost thousands more.
Not all policies are the same, and the cheapest one might be cheap for a reason. Make sure your policy covers all the activities you plan to do on your trip. Insurance Ireland recommend that you purchase a policy that provides a minimum medical cover of €1 million.
Your policy should cover:
- All medical care abroad, including evacuation by air ambulance, or other emergency procedures, and any other costs associated with an unexpected longer stay.
- Your entire trip, from departure to return. Consider an annual multi-trip policy if you’re making more than one trip in the year.
- 24-hour emergency service and assistance.
- Personal liability cover (in case you’re sued for causing injury or damaging property).
- Lost and stolen possessions.
- Cancellation and curtailment.
- Any extra activities you intend to do that are excluded from standard policies (e.g. skiing, water sport activities such as jet skiing or other extreme sports).
Exclusions: You should know most insurance policies will not cover drink or drug-related incidents.
European Health Insurance Card (EHIC)
As an Irish resident you are entitled to get healthcare through the public system in countries of the European Union (EU), European Economic Area (EEA) or Switzerland if you become ill or injured while on a temporary stay there. Ensure that you get or renew your EHIC (the new name for the E111) before you go, and remember, you need one for every person travelling in your group.
The EHIC is not a substitute for proper travel insurance provided by a reputable insurer. It doesn’t cover medical repatriation, ongoing medical treatment or treatment of a non-urgent nature. Also, some private hospitals may not accept the EHIC, so you should check with the hospital administrator beforehand.
Make sure you bring enough medication for your entire trip and for any unexpected delays. Bring copies of your prescription in case you lose your medication, or in case you are asked to justify why you have certain medications at an entry point (airport, port, land border etc.).
Bear in mind that not all over-the-counter medications available in Ireland are legal in other countries and do your research before you go. Check with the nearest Embassy or Consulate of the country you’re planning to visit if you’re unsure which medications you may be able to bring with you.
If you are an Irish citizen and require urgent assistance while the Embassy is closed, please dial the Embassy: +43 1 715 4246.
A recorded message will provide the telephone number of the Duty Officer in Vienna, which can be called in case of a genuine consular emergency that cannot wait until office hours.
Embassy of Ireland to Austria &
Permanent Mission of Ireland to the International Organisations in Vienna.
Monday to Friday 09.30-12.30
Get travel and medical insurance
Before travelling, the Department strongly recommends that you obtain comprehensive travel insurance which will cover all overseas medical costs, including medical repatriation/evacuation, repatriation of remains and legal costs. You should check any exclusions and, in particular, that your policy covers you for the activities you want to undertake.