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Tender for the procurement of a service provider to conduct cleaning services at Ireland House

 

The Embassy of Ireland, Madrid, intends to engage professional services of a cleaning company across the public-facing areas, such as the reception area and meeting rooms, as well as internal office spaces, contained across different floors within Ireland House.

Specifically, the successful tenderer will be expected to:

(a) Provide a cleaning service for up to five hours per day to Ireland House, Madrid

(b) Demonstrate compliance with relevant professional qualifications and quality assurance standards

(c) Demonstrate compliance with all professional obligations to staff, as outlined in the Collective Agreement on the Cleaning of Buildings and Premises (BOCM-20190323) which governs the sector

(d) Provide a flat pricing option, taking into account the need to replace cleaning materials and other dispensable products as required

(f) Provide a detailed list of services which reflect and meet the needs as outlined in Appendix I.

The contract will cover the provision of services for an initial 12-month period, with the possibility of further extensions to a maximum term of 36 months.

Submission of Tenders

The deadline for the submission of applications has passed and this competition is now closed

 

Data Privacy Notice

Information applicable to all Department of Foreign Affairs customers

The Department of Foreign Affairs is fully committed to keeping all personal data submitted by its customers, safe and secure during administrative processes.  All necessary technical measures have been put in place to ensure the safety and security of the systems which hold this data.

Transparency and openness in the use of personal data held is important to the Department and therefore we aim to fully inform all our customers about the purpose(s) for which their data will be used and why, where it may be shared elsewhere and why and how long their data may be held by the Department.  Information on the rights of the customers will also be provided.

The current legislation for Data Protection in Ireland is the Data Protection Acts 1988 - 2018 and the General Data Protection Regulations (EU 2016/679). The Data Controller for the collection and processing of all personal data in the Department of Foreign Affairs and Trade is the Department itself, as a legal entity.

The Data Protection Officer can be contacted as follows:

Data Protection Officer,

Department of Foreign Affairs,

76-78 Harcourt Street,

Dublin 2,

D02 DX45,

Ireland.

Email: data[dot]protection[at]dfa.ie 

Personal data processed by the Department will only be used for the specific purpose(s) as outlined when the data is collected, or in later communications, and will only be used in accordance with the Data Protection legislation in force.

Rights of the individual in relation to personal data held by the Department:

When you, as a customer, provide personal data to the Department you have certain rights available to you in relation to that data.  These rights are outlined below and can be exercised by contacting the Data Protection Officer, as detailed above, indicating which right(s) you wish to exercise: 

  • Right of access 
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Restriction of processing
  • Data portability
  • Objection to processing
  • Withdraw consent if they previously gave it in relation to processing of their personal data relating to automated decision making, including profiling
  • Make a complaint to the Data Protection Commission if you consider that processing of your personal data is contrary to the GDPR.

Complaints to the Commission should be made in writing and addressed to:

info@dataprotection.ie

or

The Data Protection Commission,

21 Fitzwilliam Square South,

Dublin 2,

D02 RD28,

Ireland.

The Data Protection Commission also operates a helpdesk function, which is contactable at 0761 104 800 or LoCall 1890 252231.

Data Protection Notice PDF  

Technical Privacy Policy

The Department of Foreign Affairs respects the rights of its users and does not, as a general rule, collect personal information of any kind from website users.

Where a user voluntarily provides personal information, the data will be used only for the purposes for which it is provided, and not passed to any third party, except where information is specifically provided for use in the case of emergency assistance to Irish citizens overseas.

For general web browsing no personal information is revealed to us, although certain statistical information is available to us via our Internet service provider. This information may include the logical address of the server you are using, the top level domain name from which you access the Internet (for example, .ie, .com, etc), the type of browser you are using, the date and time you access our site and the Internet address used to link to our site.

Some of the above information is used to create summary statistics, which allow us to assess the number of visitors to our site, identify what pages are accessed most frequently. We use these statistics to help us make our site more user friendly.

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