Job Vacancy April 2023 - The Embassy is seeking to recruit a resourceful, proactive and flexible individual with previous experience in a similar environment to fill the position of Consular Officer in the Embassy.
Consular Officer
Embassy of Ireland, New Zealand
Our mission is to promote and protect abroad the values, interests and economic well-being of Ireland and its people. We do this under the political direction of our Ministers, through our staff at home and through our Embassy network abroad.
The Embassy is seeking to recruit a resourceful, proactive and flexible individual with previous experience in a similar environment to fill the position of Consular Officer in the Embassy.
Roles and Responsibilities:
The precise range of duties will vary over time according to the needs of the Embassy, but will include the following:
- Responding to public queries received by the Embassy over telephone and email;
- Providing excellent customer service at the Embassy’s public office;
- Providing consular assistance to Irish citizens and their families;
- Assisting in processing emergency travel documents;
- Working on the Embassy’s social media outreach;
- Providing support to the Ambassador and Deputy Head of Mission and undertaking other administrative and consular tasks as required.
- Other duties as required from time to time and directed by the Ambassador and Deputy Head of Mission as necessary.
Essential Requirements candidates must be able to demonstrate:
- Candidates must have fluent speaking and written English.
- Candidates must have an undergraduate degree.
- Candidates must have previous professional experience in a customer facing role;
- The candidate must demonstrate using work based examples of providing excellent interpersonal skills, being persuasive, working in a team but also dealing effectively with people in external organisations;
- The candidate must provide evidence of flexibility, efficiency and effectiveness showing strong organisational skills, attention to detail, able to work under pressure and to manage multiple tasks;
- The candidate should provide examples of being solutions-oriented, and committed to delivering results, including by adapting approach if necessary;
- The candidate must demonstrate using examples, their working knowledge of Microsoft Office Suite (Outlook, Word, Excel);
- All applicants must have a permanent legal right to reside and work in New Zealand.
Desirable Skills and Experience:
- A good understanding of the role of the Department of Foreign Affairs and the Embassy;
- The successful applicant will work alongside other local employees of the Embassy, and will report directly to the Deputy Head of Mission. Previous experience in a diplomatic mission is desirable, but not essential.
Terms and conditions of employment:
- The successful candidates will be hired on a fixed-term contractual basis and will be based at Wellington, New Zealand. Salary of 67,360.80 NZD will be paid into a New Zealand bank account.
- Monday to Friday, with standard office hours from 8.30am to 5.00pm
- Annual Leave entitlement 20 days per annum.
How to apply
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Please send your CV and cover letter to recruitmentwellington@dfa.ie, with the subject line: Consular Officer Vacancy. Applications must be received before 5.00pm on 28th April 2023. Please note no applications will be accepted after this time. |
Selection Process:
- Depending on the number of applications received, a short-listing of candidates to be called for a competency-based interview may be undertaken based on the Essential/Key Requirements above.
- It is planned that interviews will be held by video-conference or in-person on the week of the 8th May 2023.
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