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Please be advised that the Embassy of Ireland, Spain website has moved and this page is no longer being updated. The Embassy website is now available at Ireland.ie/madrid.

Passport lost or stolen in Spain

Learn more about what you should do if your passport is lost or stolen in Spain, whether you live here or are on holiday.

  • Passport lost or stolen on holiday
  • Passport Lost or Stolen - Resident

Passport lost or stolen on holiday

Passport lost or stolen on holiday

1. If your passport is lost or stolen you must immediately report this to your nearest Comisaría (police station) and make a report (denuncia).

You can make a police report in three different ways:

i) In person: A list of police stations in the different regions of Spain is available. It is important to note that English language interpreters are not always available at short notice: it may be advisable to bring a Spanish-speaking person with you.   

ii) By phone: You can make a police report by phone in English by phoning 902 102 112. The English language service is available from 9am - 9pm, seven days a week. Once you have made your report, you will be instructed to pick up a signed copy of the report at your nearest police station. However, some crimes, particularly more serious crimes or those involving violence, can only be reported in person.

iii) Online: You can also make a police report online, but in Spanish only. If in Cataluña, please use this form which has an English option.  Some crimes, especially more serious crimes involving physical violence, must be reported in person.

The police report will sometimes be accepted by some airlines in lieu of a passport, and this may allow you to travel back to Ireland. However, you should always check with your airline before going to the airport.

 

2. If your airline will not accept the police report, you should contact the Embassy or your nearest Honorary Consulate to make arrangements for an alternative travel document.

Minimum requirements to apply for an Emergency Travel Document:

  • Your original police report
  • Two passport photographs
  • Proof of your flight home
  • Evidence of your identity/citizenship. If you do not have alternative photo ID with you in Spain, you may be asked to provide additional documents relating to your identity and citizenship 
  • The relevant fee
  • Depending on your situation, we may require additional evidence in support of your application

Please bear in mind this service is not available outside of office hours except in case of emergency. You may need to arrange a new flight to allow you time to obtain a travel document.

 

3. If you are in an emergency situation requiring urgent travel (such as the death or serious illness of a family member)

Contact the Embassy, by phoning +34 914364093 (outside normal working hours). You will be asked to leave a message on the answering machine. The answering machine is monitored regularly and the Duty Officer at the Embassy will contact you as soon as possible. When you leave a message, remember to state your name, telephone number, the nature of the emergency, and where you are now.

Passport Lost or Stolen - Resident

Passport lost or stolen - Resident

If you are resident in Spain and your passport has been stolen or lost, you must follow the following steps:

 

1. Immediately report the loss or theft to your nearest Comisaría (police station) and make a report (denuncia).

You can make a police report in three different ways:

i) In person: A list of police stations in the different regions of Spain is available.  It is important to note that English language interpreters are not always available at short notice: it may be advisable to bring a Spanish-speaking person with you.

ii) By phone: You can make a police report by phone in English by phoning 902 102 112. The English language service is available from 9am - 9pm, seven days a week. Once you have made your report, you will be instructed to pick up a signed copy of the report at your nearest police station. However, some crimes, particularly more serious crimes or those involving violence, can only be reported in person.

iii) Online: You can also make a police report online, but in Spanish only. If in Cataluña, please use this form which has an English option. Some crimes, especially more serious crimes involving physical violence, must be reported in person.

 

2. Apply to the Embassy of Ireland, Madrid for a full new passport. For general advice, please see our step-by-step guide on how to apply for a passport.

All applicants must include:

  • A completed and witnessed APS2 application form.
  • 4 Passport Photographs (2 witnessed)
  • Previous passport if you have had one
  • Original long form birth certificate, if your lost/stolen passport was issued before 1 January 2005
  • Civil Marriage Certificate (if you are changing your name)

With a view to preventing identity theft and the circulation of falsified passports, there are additional safeguards for the passport application procedure for those adults seeking to replace a lost or stolen passport. If your passport has been lost or stolen, you must also supply the following documents:

  • Additional form of photo-identification; e.g. certified copy of a drivers licence, work ID; student card; social club membership; passport from other country etc.

  • Evidence of entitlement to Irish citizenship, where applicable
  • Documentary evidence to show use of name, e.g. payslips; records of unemployment or disability payment; bank statement; college registration etc.; and
  • Evidence of residency at the application address, e.g. utility bills; official correspondence from public or private sector etc.